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Return policy

RIGHTS AND EFFECTS OF WITHDRAWAL

RIGHT OF WITHDRAWAL

If you are not happy with your order, you can decide within 14 full days after your purchase to return the products. To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. 

EFFECTS OF WITHDRAWAL 

If you withdraw from the contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

You shall send back the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. 

By sending an item(s) for return, you are agreeing to our terms and conditions for returning/exchanging item(s). 

To be eligible for a return, your item must be in "as new" condition. It must also be in the original packaging. Do not send your returned product in a unpadded envelope, as it could get damaged. When returning an item, you should consider using a trackable shipping service. 

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Costs associated with shipping the returned item back to us for refund are the responsibility of the customer. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. 

Please return to:
Konstrukcijski biro Jevnik, Boštjan Jevnik, s.p.
Aljaževa ulica 9
4270 Jesenice
Slovenia
European Union

Should you receive any items that you did not order, or that prove to be faulty, please contact us, providing the details of your order. If you have any additional questions or comments, please feel free to contact us. We enjoy working with our customers and try our best to address any issues or concerns you may have. 

If we are not able to agree, disputes will be brought before the Slovenian courts for adjudication. For all disputes arising out of or arising under this Agreement, Slovenian law shall apply.

WITHDRAWAL FORM

To Konstrukcijski biro Jevnik, Boštjan Jevnik, s.p., Aljaževa ulica 9, 4270 Jesenice, Slovenija, EU, #EM#696f646c446e69697b7d787e67796b7d3d61777d3a76797a#EM#:

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods _________________________________________________________

Ordered on __________________/received on ________________________.

Name of consumer(s): ________________________________________________

Address of consumer(s): _______________________________________________

Signature of consumer(s) (only if this form is notified on paper): ________________________________

Date: ________________

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  • If you have any questions or want more information, feel free to contact us!

  • Konstrukter
    Aljaževa ulica 9
    4270 Jesenice
    Slovenija
  • +386 59 150 958